Question : I forgot/can’t remember my password, what should i do?
Answer :

Password Reset via E-Mail:

Go to the Login page and click the Forgot My Password button on the page that opens. In the box that opens, type your e-mail address that you entered when registering to the site and click the Reset Password button. The password reset link will be sent to your e-mail address. If your inbox is empty and/or the email does not appear, the email may have been deleted or sent to your spam folder. Create a New Password with the link sent to your e-mail address and click the Confirm button. You can log in with your new password from the home page.

Password Reset via SMS:

Go to the Login page and click the Forgot My Password button on the page that opens. Click the Reset via SMS button in the window that opens. Write your mobile phone number that you entered when registering to the site in the box and press the Reset Password button. The password reset link will be sent to your phone number via SMS. Click on the link sent via SMS and click on the Create New Password, Confirm button. You can log in with your new password from the home page.

Question : How can i change my password?
Answer :

After logging in to your membership, you can create a new password using the My Password Info section from the "My User Information" tab in the "My Account" section.

Question : How can i update my user information?
Answer :

After logging in to your membership, you can make changes in the ''My User Information'' section by clicking on the ''My Account'' button.

Question : How can i cancel my membership on the website?
Answer :

You can cancel your membership from the “Canceling Membership” page in the “My Account” menu.

Question : Can anyone else access my personal information that i provide to sign up?
Answer :

Your membership and personal information are not shared with other members and third parties, except for the situations specified in the User Agreement and without your consent. You can examine your rights in detail in the Membership Agreement and Privacy Policy.

Question : How can i reach out Customer Service?
Answer :

You can reach us 24/7 via our e-mail address support@endemigo.com or our Customer Happiness Support Services at +90 850 885 5008.

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